Privacy Policy

Effective November 14, 2026

Who we are

NY Water Pros is a locally owned water treatment company based in Rochester, NY. Installations are performed by licensed, insured local partner installers. Contact: [email protected] or (585) 270-1833.

What we collect

When you request a water test: your name, phone, email, address, whether your home is on a private well, whether you own it, and the water issues you describe. Our website and ads also use cookies and pixels from Meta and Google to measure ad performance.

How we use it

To arrange your free water test, to share the details needed for your test and installation with our partner installer, to follow up about your request, and to measure and improve our advertising.

Who we share it with

Only our partner installer assigned to your job, and service providers that help us run the site and our forms (for example, form, email and spreadsheet tools). We do not sell your information.

Texts and calls

If you give consent, we and our partner installer may call or text you about your request. Reply STOP to any text to opt out. Consent is not required to buy anything.

Your choices

Email [email protected] to ask what we have about you, to correct it, or to delete it. We will respond within 30 days.

Retention

We keep lead records for up to 24 months, then delete them.

Children

This service is for homeowners 18 and older.

Changes

We'll post any updates on this page with a new effective date.